Member Conflicts, Tickets, Process


Q: Someone in MinneQ is making me uncomfortable.

A: MinneQ takes these matters very seriously. Please open a Member conflict/issue ticket. These are the most difficult tickets we handle, and it may take some time before we have a resolution.

Upon receiving your ticket, we will confirm that we have received it and ask any follow-up questions we have. We are not HR or a government agency–our focus is not on determining a factual truth, but on restoring safety to you and the rest of the community. Sometimes this restoration will involve removing someone from our space, but other times it may include education with the individual.

Q: I have a thing I want to talk to Mods about, but it doesn’t feel worth creating a conflict. It’s not a big deal, right?

A: If you are uncomfortable about something, there’s a good chance that someone else is, too. A single person bringing us a small incident is unlikely to result in a ban of another member. A general rule of thumb: once is an accident, twice is negligence, and thrice is malicious. Your report of a “small issue” could lead us to a pattern of behavior that is not tolerated in MinneQ.

We absolutely need the members of MinneQ to come forward whenever they experience a problem, no matter how small.

Q: I just broke up with my partner who is also a member of MinneQ. What happens now?

A: First off, we’re sorry to hear that. This will be a challenging adjustment period for you both, and we encourage you both to stay away from MinneQ events for a month or two.

MinneQ Leadership will not intervene or mediate your breakup. However, you are still welcome to contact us for some Big Sibling Advice and we’ll do our best to help you out.

Logistically, it is your responsibility to arrange how the two of you will handle events going forward if you do not wish to cross paths, such as alternating even/odd months.

Q: Can I report someone without them knowing it was me?

A: We operate with this as our default. We will never tell anyone who reported the incident without explicit permission.

Q: What is the process when reporting someone from Leadership?

If you have a concern regarding someone on MinneQ Leadership, you may DM the Moderator you are most comfortable with. After the Moderator receives your report, they will create a private channel with the remaining members of Leadership to discuss your concerns.

Everyone, including Moderators and Board Members, are bound by the Values and Code of Conduct.